IT Foundations is designed to prepare students for entry-level positions as IT Hardware and Helpdesk Technicians. The course covers a wide variety of IT subject areas including hardware, software, networking, mobile devices, and security. Within each domain, students will learn to identify components, install hardware and software, implement industry best practices, and troubleshoot common problems. 

Course Registration Fee: $100

Course Fee does not include the cost of test vouchers.

Duration: 12 weeks

This course meets 4 days a week, Monday – Thursday.

Memphis Employers are hiring Tech901 graduates

Meet Daniel Navarro

Daniel Navarro

A recent graduate of Tech901’s IT foundations course is Daniel Navarro. A 30-year-old, he moved to the U.S. from Costa Rica a year ago. At home, he worked in the family business of auto parts and repair, but he has tinkered with computer as a personal hobby since he was 17. After obtaining residency and a work permit, his wife told him about Tech901, and he decided to enroll to pursue a career where his interests lie.

“I never had any type of certification. Now that I am in the states, I thought it would be a good idea to get certified and do what I like. Computers are my passion,” said Navarro.

After graduating, he took a job with Church Health following a career fair. He now troubleshoots hardware issues with computers and printers, in addition to network support, for the nonprofit. He plans to take the next step in his career path by enrolling in the IT networking course in April, followed by the IT project course, rounding out his IT professional certification.

“I want to keep taking courses and keep improving my skills,” said Navarro.

In addition to the demand for hardware techs – particularly in Memphis – competition is fierce for nearly all facets of IT among employers. 

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Career Opportunities

Helpdesk Specialist | Support Specialist | Hardware Technician | Computer Technician | Electronic Recycler

Computer User Support Specialists

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Mean Wage: $23.19 hour – $48,235 year.

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